Important Information For Ticket Holders

With event day drawing near, we thought it time to ensure you have all the important information on Lost Picnic 2017 in one easy place, to make your life easier before arriving to site.

We recommend reading this in full (especially the parts on ticketing) so that you’re prepared for the event, and you have as relaxed and carefree a day as possible.

With a lot of you coming on site (we’re currently on final release pricing with over 90% of tickets sold), we should all do our part to ensure our perfect day in Spring is as incredible as possible. So without any further ado, let’s get into it.

YOUR TICKET

Your ticket will have been issued by Pulse. You should either print your ticket (including any hamper purchases) to bring to the festival site, or have a copy of it on your smartphone or device. If you cannot find your ticket, please log in to your “MY TICKETS” section on PulseRadio.net where it will be located.

TICKETING SUPPORT

Our ticketing partner Pulse is the official ticket platform for Lost Picnic 2017. If at any time you need ticketing support, or cannot find your ticket in the “MY TICKETS” section on PulseRadio.net, please contact them via support@pulseradiohelp.zendesk.com for full support.

COLLECTING YOUR HAMPER

If you’ve pre-purchased a hamper, please make sure you bring your ticket for this purchase. At your convenience throughout the day from gates open until 7.30PM, please make your way to the vendor through which you have purchased on site, present your ticket, and you’ll receive your hamper. Easy!

FOOD ON SITE

Apart from hampers, we will also have an incredible range of desserts, savoury food, drinks, sncaks, and other assorted treats on the festival site, to ensure you have a full belly and a happy smile all day. Food vendors will operate from the times of gates open until the event ends.

SITE MAP

Of course, you’re going to need to know how to get around on the Lost Picnic festival site. Click here to view the map in all its high-res glory.

NO BYO POLICY

Lost Picnic is a fully-catered food centred event, and licensed music venue. We will have an incredible range of fully-licensed bars on site, as well as an incredible selection of food. Due to this, no outside food or drink will be permitted on the Lost Picnic site.

FULL DAY SCHEDULE

Entertainment at Lost Picnic will go all day from shortly after gates open, until the last acts finish at 8PM. To take a look at the full event schedule with artist and entertainers timing, please click here.

EVENT TIMINGS

Gates will open for Lost Picnic 2017 at 12 NOON on Sunday the 15th of October, and last music will finish at 8PM.

WHAT TO BRING

It’s a picnic, so of course you are able to bring things like a blanket, low camping/deck chairs, pillows, or similar to make your perfect little seated area for Lost Picnic. Just keep other guests in mind, and to keep your setup low so as not to obstruct the view of other guests. Also, sunscreen, hats, empty water bottles to refill, as well as your all-important GA and hamper tickets.

WHAT NOT TO BRING

No tables, tents, umbrellas, or generally anything that needs to be staked, poled, or pegged into the ground will be allowed on site. Neither will high chairs, raised seating, or plastic (or similar) sheeting to sit on.

PARKING
Parking is available at The Domain all day on Sunday for only $10 per vehicle, on a first-come, first-served basis until the carpark is full.

PUBLIC TRANSPORT

The Domain is conveniently located next to Sydney’s CBD. For easy access via public transport, the nearest train station to The Domain is St James, and any bus stops serving the Sydney Botanic Gardens area are your best bet to get off in order to walk to the festival site.

PASSOUTS

There will be no passouts allowed at Lost Picnic 2017. If you leave after entering the site, you won’t be able to re-enter.

RECYCLING ON SITE

With every drink purchase, you’ll pay a $1 deposit for an individual drink, $5 deposit with a Pimm’s jug, and $10 for a wine bottle. When you bring your empty container back to the recycling centre on site, you’ll have your deposit refunded. Please note that all bars close 30 minutes prior to the end of the event, and the recycling centre closes at the end of the event. This is only valid for your individual recycling, bags of recycling will not be accepted.

FREE WATER REFILL STATIONS

For your convenience, we will have two water refill stations on site. You are able to bring your own refillable container (providing it isn’t made of glass), however it must be completely empty when you enter the Lost Picnic site. Please also consider we prefer refillable water bottles, so that we can all lessen our impact on the environment.

WET WEATHER

In the case of wet weather, the event will still proceed. To prepare for this possibility, we recommend bringing rainproof boots, and a raincoat, just in case.

CHILDREN ON SITE

Remember, all children under 12 regardless of age will need a kid’s wristband on site. This is for safety and security, so that we are aware of exact numbers on the festival site. We strongly recommend you look after your child on site at all times, to avoid any unwanted incidents on site, or being separated from your young ones. The kid’s registration desk is to the right of the main entrance once you go into the event site.

KIDS REGISTRATION

When arriving on site, please make sure you bring any under 12 ticketholders to the Kid’s Registration Desk. This is so that we can write your best contact number on your child’s wristband, in case we have to contact you to reunite you with a little one.

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